Listening to Foster Loyalty Seems simple, right? Well, not quite. In our fast-paced, technology-driven world, every tool we use—whether it’s a computer, phone, email, or Blackberry—pulls us further away from true listening. In fact, it often feels like everything around us is designed to hinder genuine communication. So, why have we let this trend take
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You’re No Donald Trump “This isn’t personal. It’s just business.” Those words still echo in my mind from a tough budget negotiation last September. Unfortunately, for some, this is standard practice. If you’ve ever said something similar, here’s a reality check: You’re no Donald Trump. Business is Always Personal Business isn’t just about numbers and
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Top 10 Ways NOT to Create Value Want to make sure you don’t add value? Follow these missteps: 1️⃣ Try to Be Everything to Everyone Sounds obvious, right? Yet every day, you’ll find at least three or four businesses guilty of this mistake. 2️⃣ Let the Market Decide Your Pricing Markets may set the parameters,
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